Do you know that NADRA does more than just issue national identity Card? Stick with us till the end to learn how NADRA has totally transformed identity services with cutting-edge technology and secure documentation.
Currently, NADRA is the country’s leading independent body, leading both local and international projects worldwide, which helped in making governance and identity solutions safer and more efficient. Curious how NADRA is reshaping everything from identity documentation to the next-level verification system around the world? Keep reading to find out interesting features of NADRA.
What is NADRA CMC, and what does NADRA stand for in Pakistan?
NADRA is the ‘National Database and Registration Authority,’ established in 1998 as the National Database Organization (NDO) under Pakistan’s Ministry of Interior. NADRA transformed into an independent body by the merging of NDO with the Directorate General of Registration (DGR) at the beginning of 2000.
NADRA has been recognized worldwide for playing an important role in delivering the most advanced identification and secure documentation, as well as e-governance services. NADRA aims to reduce identity theft and protect the interests of both the government and the public.
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Who is the director of NADRA Pakistan?
The director of NADRA is Lieutenant General Muhammad Munir Afsar.
Local and international NADRA projects:
In addition to local identity services, NADRA has expended its services widewide. The various local and international projects of NADRA are focused on secure identity management and e-governance.
Locally, NADRA provides many different services while supporting government services with digital solutions, and internationally, it provides numerous services to other different countries. NADRA initiatives ensure efficient, secure services for people around the world.
Local Projects:
Arms License:
Issuance and arms management on modernized digital platforms. It secures the verification processes to ensure that it is lawful ownership.
INGO Registration:
Registration system for international NGOS in Pakistan. Compliance is simplified, and registration with regulatory bodies is made much easier.
Safe City:
Urban areas have advanced surveillance and security infrastructure. Provides real-time monitoring and response.
Kiosk and E-Sahulat:
Government-related services across Pakistan are accessible at service kiosks. Offers easy access to basic services, most especially in remote areas.
SMS Services:
It offers SMS access to multiple NADRA services. They can very easily check their ID status or get important details regarding their cards.
National Alien Registration System:
It keeps a register and tracks non-Pakistani residents in the country. It helps with proper documentation and security management.
Civil Registration Management System:
Manages births, deaths, and marriages by digitized system. It helps make the civil records in government databases accurate.
Bio Verification Services:
Biometric verification of secure identity validation. Used for many government and private sector applications.
Pension and Zakat Disbursement System:
Efficient platform for pension and zakat distribution. Makes sure that eligible recipients get disbursed on time.
National Identification System:
An all Pakistanis’ identity verification system. You can trust that secure access to government services and resources.
Machine-readable passports and online passport service:
Issuance and renewal of secure machine-readable passports. It offers ease of access for passport services online.
Punjab Kissan and Imdadi Service (KPIP):
Punjab agricultural support service center This site offers aid and resources for raising the productivity of agriculture.
Election Commission Projects:
It supports digital voting as well as the management of data for elections. Seeks to promote greater openness and better operation in elections.
E-Toll Collection System:
Automated toll collection on national highways. Takes away the pain for customers and helps reduce wait times, thus improving traffic flow at toll points.
Integrated Border Management System:
Supplying an efficient system to lower the cost of entry and exit at the borders. Improves border control mechanisms that are in tandem with national security definitions.
Temporary Displayed Person (FATA):
It is the management of ID of displaced persons from the FATA region. Gives proper documentation of access to aid and support.
Pakistan Card:
The financial aid card is to support disaster relief efforts. It’s easy to distribute funds quickly to the needy victims.
NSER BISP Initiative:
Income Support Program under Benazir Social Economic Registry. An endeavor to provide support and uplift to the underprivileged families of Pakistan.
Earthquake Relief:
An aid and comprehensive disaster management system. It coordinates relief efforts in earthquake-affected areas.
Watan Card:
A financial support card for the displaced by disasters. It is a fund that provides for food and other essential needs and housing.
NADRA Office Locator (Mobile Application):
It helps the users find out the nearest NADRA office. It’s beneficial in making it easy for citizens to get their NADRA services.
Frontier Corps Cards Production:
Production of ID cards for the Frontier Corps personnel. Helps identify and hold to account security forces.
Succession Certificate:
It digitizes the process of getting inheritance documents. It simplifies claims of succession and legal inheritance processes.
Project Management Center of Excellence:
The seat of NADRA’s operations and facility management hub. Keeps the project planning and execution at the high standard.
Digital Census:
It uses digital tools to conduct population and housing censuses. It provides accurate, up-to-date data for use in national planning and policies.
Pakistan Post Office:
It supports the digital transformation of postal services. It improves mail processing efficiency and certainly public accessibility.
PAK ID:
A Pakistani citizen digital identity management system. It lets you retrieve secure identity verification data across multiple services.
National Immunization Management System:
Works with tracks and manages immunization records nationwide. It supports timely vaccinations, which improve healthcare outcomes.
Karachi Trust Ports:
It offers port workers identity management services. The system helps and guarantees port operations availability.
SESSI-Benazir Mazdur Card:
Laborers welfare card under the Benazir Mazdur program. It benefits Pakistan’s labor workforce by offering benefits and assistance.
Senior Citizen-Azadi Card:
Offers senior citizen benefits and discounts. With perks for healthcare and public transport.
Sea Fearer Card MRSID:
So far, they have issued identity cards for Pakistan’s maritime workforce. It provides efficient and secure management of maritime personnel.
Data Validation:
Verifies the data accuracy of national databases and records. It improves the reliability of the information that government agencies use.
Power of Attorney:
Power of attorney for citizens is issued digitized. It simplifies the legal procedures to enhance the security of the document.
UNHCR Afghan Registration:
Afghan refugees registered in Pakistan. It supports refugee rights as well as access to basic services.
Pakistan Online Visa System:
Allows foreign nationals to apply for online visas. Facilitates the issuance process of visas and promotes tourism.
Executive Passport Office:
Secure and efficient advanced centers for passport services. It gives a direct interface to high-priority clients.
Electronic Business Invitation Letter:
Business invitation letters digital issuance. It facilitates business travel and collaboration with foreign nationals.
Sehat Sahulat Program:
Low-income citizens health insurance initiative. They aim to make healthcare more accessible and, in an attempt to reduce medical costs.
CGA Pensioner Proof of Life:
Business invitation letters digital issuance. It facilitates business travel and collaboration with foreign nationals.
Public Sector Education Development:
Digital education development support to public sector schools. Makes an attempt to improve educational accessibility and quality.
43: Vehicle Registration Card:
Secure vehicle registration using digital vehicle registration. Improves vehicle management and identification efficiency.
Punjab Social Protection Authority (PSPA):
Programs for welfare and social protection; people living at an income that can barely sustain themselves or live a bare minimum existence; poverty alleviation. Financial and social assistance is offered to vulnerable groups.
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International Projects:
Re-admission Case Management System, Republic of Turkey:
Re admissions management system in Turkey. It is an effective immigration control and processing.
Somalia National Identification System:
Somali citizens digital ID system. Looks at improving identification and strengthening public service access.
Election Management System Fiji:
Fijian election management and transparency digital solution. It improves the efficiency and security of the election process.
Electronic Passport System Kenya:
Kenya has a secure e-passport system. It helps ensure faster passports and minimize forgeries.
Passport Issuance and Control System Kenya:
Passport issuance and management modernization in Kenya. It offers safer and more efficient passport services.
Civil Registration System Sudan:
Births, deaths, and marriage registration in digital form in Sudan. It strengthens the government’s civil records for planning.
National Identity System Nigeria:
The comprehensive ID system for Nigerian citizens. It supports security and provides better access to public services.
Re-admission Case Management System:
Organized as an international system for managing re-admission processes. It helps to return immigrants to their country of origin safely.
National Driver’s License System Bangladesh:
Digital system of issuance of Bangladesh driver’s license. Enhances traffic law enforcement and identification of drivers.
Features of NADRA CMC:
NADRA provides a dynamic range of services to individuals, optimizing processes like secure data management, passport verification, and secure documentation. Other than this, multiple other features of NADRA make this identity body a convenient part of a citizen’s daily life. Here’s a list of services that make NADRA a crucial service provider.
- Integrated security management solutions
- Secure document solutions
- E-governance solutions
- Financial services solutions
- Consultancy and advisory services
- Enterprise-level software development
- System integration, development, and training
- Data warehousing and secure document production
NADRA Identity Services:
NADRA offers secure and accessible solutions to simplify identity management for everyone. NADRA provides quick issuance of CNIC and access to CNIC status checks in an instant.
Whether you are applying for a new CNIC, origin card, family or child registration certificate, or juvenile card for your child, NADRA ensures every Pakistani can access their identity documents with safe and streamlined services.
National Identity Card
One of the essential identity documents is the National Identity Card. The National Identity Card, commonly referred to as CNIC, consists of a 13-digit ID number. This document is issued to the citizens of Pakistan, featuring advanced technology to ensure its authenticity.
Juvenile card
One of the latest identity documents is the juvenile card. This identity card gets issued to children under 18. The juvenile card offers additional benefits as compared to the Child Registration Certificate (CRC). The application for a juvenile card can be made at any NADRA registration center.
Pakistan origin card
The Pakistan Origin Card (POC) provides a lot of perks to eligible foreign nationals to get back to their roots. POC holders enjoy visa-free entry, unlimited stays without reporting to authorities, and the ability to buy, sell, and own property. Additionally, POC holders can open a bank account, enjoy swift immigration, use the POC identity proof, and even seek employment in Pakistan.
Cancellation certification
A cancellation certificate is issued in case of a citizen’s death with the purpose of registering the termination of an ID card. Only a blood relative can apply with the required documents: NIC/NICOP, death certificate, and graveyard certificate. The ID card of decreased gets destroyed at the NRC to prevent misuse.
National identity card for overseas Pakistanis
With the indication of its name, the National Identity Card for Overseas Pakistanis (NICOP) is issued to the citizens of Pakistan who are living in foreign countries and holding dual nationality with Pakistan. This identity card allows the holders to travel to Pakistan without needing a visa. Any eligible Pakistani citizen can apply for an NICOP.
Child registration certification
Child Registration Certification (CRC), popularly known as B-form, is used to register a newborn with the NADRA. This document is a child’s fundamental right. CRC can be obtained by providing birth proof from the union council.
Family registration certification
As its name implies, a Family Registration Certificate (FRC) is utilized to identify the composition of a family in the records of NADRA. This document can be obtained in three different categories:
- By birth
- By adoption
- By marriage
Although this document can not be used for legal requirements, if any family member is not registered with NADRA, their identity details don’t appear on the FRC.
Succession certificate
Sick of court visits? NADRA has introduced a simple procedure consisting of a five-step process that is used for obtaining Letters of Administration or Succession Certificates without the need to visit the court. This project has reduced the judiciary’s workload by 30%.
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NADRA Branches:
If you experience any issue with the methods of NADRA ID status check online, then call the NADRA customer service number of your specific city/area. The timings and contact numbers of all the branches of NADRA vary from one to another. So no matter what city you belong to in Pakistan, NADRA
Since NADRA has many uncountable branches, therefore, you would be required to select the city and the area to check for the NADRA branches/offices number. Here’s the list of the most popular NADRA office branches.
- NADRA office Karachi
- NADRA office Islamabad
- NADRA office, Rawalpindi
- NADRA office shimla pahari
- NADRA office Lahore
- NADRA regional office, Peshawar
- NADRA office, Faridabad
- NADRA office nowshera
- NADRA office daska
- NADRA office defense Karachi
- NADRA office, Hayatabad
- NADRA office, Jaranwala
- NADRA office kharian
- NADRA office Narowal
- NADRA office noorani kabab
- NADRA office north Naimabad
- NADRA office: Rahim Yar Khan
- NADRA office saddar
- NADRA office gujrat
- NADRA office haripur
- NADRA office multan
- NADRA office chunian
- NADRA office gulistan e johar
- NADRA office, Hyderabad
- NADRA office peshawar
- NADRA office kasur
- NADRA office mandi bahauddin
- NADRA office multan
- NADRA office Nankana Sahib
- NADRA office quetta cantt
- NADRA office, Safoora Goth
- NADRA office sheikhupura
- NADRA office sialkot
- NADRA office sukkur
- NADRA office, Abbottabad
- NADRA office bahawalpur
- NADRA office clifton
- NADRA office dinga
- NADRA office ferozwala
- NADRA office in Islamabad
- NADRA office kahuta
- NADRA office mansehra
- NADRA office vehari
Methods of finding NADRA branches/office locations:
If you could not find the desired area/location in the given list, then don’t you worry, as we will be discussing two easiest methods for finding any NADRA branches/offices location using a step-by-step guide, which is mentioned below:
Method 1: NADRA branches/offices location check via NADRA website:
NADRA provides online features and services to both of its customers, local customers and international customers. Therefore, you can check any NADRA branch details using the web portal.
Step 1: Visit the NADRA online portal.
Step 2: Locate the ‘NADRA locations’ option.
Step 3: A row of drop-down buttons will appear with the options. Regional offices, districts, and NADRA office timings.”
Step 4: First, select the city from the “regional offices.”
Step 5: Then select the “District.”
Step 6: Lastly, choose the type of shift.
Step 7: Once done, hit the “Search office” button.
Step 8: The following information will be showcased on your device’s screen.
City name
NADRA branch/office contact no.
Address of the NADRA office/branch.
Link to check the address on Google Maps.
Note: Internet or network connectivity is required using this method.
Method 2: Checking NADRA branches/offices location using the Pak Identity app:
If you are unable to access the NADRA web portal, then checking the NADRA branch/office details via the Pak Identity app would work best for you. Here’s a detailed step-by-step guide to obtain the desired information.
Step 1: Download the NADRA app on your mobile phone.
Step 2: Select ‘Rahbar’ from the given options at the bottom.
Step 3: First, select the language from the given options (English or Urdu) at the top right corner of the screen.
Step 4: Then hit the “Search by Location” option.
Step 5: Click on the “Seach options” button given at the bottom of the app.
Step 6: Set the filter by choosing:
Shift (single or double)
Hours
Executive or female only
Set the location manually or click at “All centers.”
Step 7: After setting the filter, click the “Apply filter” button.
Step 8: The results will be shown on your device’s screen.
Or
Step 1: Click on the app to activate it.
Step 2: Then select the ‘Rahbar’ option from the given options at the bottom of the screen.
Step 2: Select the “List all offices” option.
Step 3: Then choose a location from the given options. Click on it.
Step 4: Timings of the located office will be displayed on screen.
Step 5: Click on the “Details” button.
Step 6: All detailed information of the NADRA branch office will get showcased.
Note: Internet or network connectivity is required to use the app method.
How to use the NADRA complaint feature for quick assistance?
If you need NADRA fast complaint assistance, you can visit the official website, where a streamlined form of your details will feed into the NADRA Complaint Portal so that you can receive the support you need in a matter of seconds., or you can file complaints with the help of the Pak Identity App on the move. The support team of NADRA works immediately, whether it is delayed processing, technical support, or feedback.
Method 1: Using the NADRA complaint portal:
One of the hassle-free, time-saving methods to submit your complaint is to visit the official website, access the NADRA Complaint Portal, fill in all the details needed, and submit for quick support. The NADRA tool gives a fast point of contact for any NADRA-related concern.
Step 1: Visit the NADRA web portal.
Step 2: Navigate to the ‘Complaint’ section.
Step 3: Fill in the given form, requiring information:
Country name
Province
District
Tehsil
NADRA office
Full name
Citizen number
Email address
International dialing code (if filling out the form from abroad)
Contact number
Step 4: Then select one from the options:
For self (if you are filing a complaint for yourself)
For other person (if you are filing a complaint for someone else)
Step 5: then select the relationship you have with the person you are filing a complaint for:
Choose ‘blood relative’ if sibling, parents, or cousin, etc.
Choose ‘Neighbour’ if the person is a neighbor.
Choose ‘Friend’ if the person is your friend.
Choose ‘Other’ If the person is none from above,.
Step 6: Then click on any of the given buttons:
Register complaint
Submit query
Submit suggestion
Step 7: By doing so, your complaint will be submitted.
Note: To check complaint status, click the “Serach status” button instead of any of the given buttons above.
Method 2: Using the Pak Identity app for complaint assistance:
The Pak Identity app is a complaint-filing app that works in a mobile-friendly way. All you need to do is open the app, go through the prompts, and submit your complaint for efficient, on-the-go support from NADRA. The detailed step-by-step guide is given below:
Step 1: Activate the pak identity app on your mobile phone.
Step 2: Click on the ‘complaint’ icon from the option given at the bottom of the screen.
Step 3: Fill in the form that requires the following information:
Country name
Province
District
Tehsil
NADRA office
Full name
Citizen number
Email address
International dialing code (if filling out the form from abroad)
Contact number
Step 4: Then select one from the options:
For yourself (if you are filing a complaint for yourself)
For another person (if you are filing a complaint for someone else)
Step 5: Select the option indicating the relationship you have with the person you are filing a complaint for:
Choose ‘blood relative’ if sibling, parents, or cousin, etc.
Choose ‘Neighbour’ if the person is a neighbor.
Choose ‘Friend’ if the person is your friend.
Choose ‘Other’ If the person is none from above,.
Step 6: After that, choose any one from the given buttons:
Register complaint
Submit query
Submit suggestion
Step 7: Your complaint will get submitted.
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NADRA Customer Care details:
If you happen to find any general issues when tracking your NADRA CNIC or locating NADRA information of your nearby NADRA branch, then feel free to contact the NADRA public inquiry service.
NADRA complaint & helpline contact number: +92 51 111 786 100
NADRA mega head office: Karachi, Pakistan
NADRA complaint email address: csd@nadra.gov.pk
Frequently Asked Questions
What is NADRA Full Form?
National Database and Registration Authority (NADRA) is the full form of NADRA.
How can I check my NADRA card online?
To check your NADRA ID card status, you can use the Pak Identity app or log on to the NADRA website.
Are NADRA offices open on Sundays?
Sundays are the days that NADRA offices are closed.
NADRA office is open today?
The timings of the NADRA office hours are dependent on the office, so it’s better you confirm your nearest branch timings for today.
Who is the existing director of NADRA?
Lieutenant General Muhammad Munir Afsar is now the current director of NADRA.
Conclusion
By bringing their industry-leading services for identity management to Pakistan and worldwide, NADRA has taken an immense stride in improving the documentation and e-governance system and has risen to the bar of securing the documentation and record of the entire country at par. NADRA is keen to play an important role in strengthening security, transparency, and accessibility for citizens and governments by providing innovative digital solutions for international projects such as issuing the National Identity Card.
NADRA is committed to delivering an efficient and streamlined process to manage and access essential government services utilizing identity documents through continuous innovation. NADRA is dedicated to securing the identity and future of every Pakistani citizen, locally as well as abroad, whether you are applying for a CNIC, juvenile card, family registration, etc.”
