Are you away from home and wish to settle your Home HESCO bill?No worries; you can now pay your HESCO bill online from anywhere in Pakistan. Whether you are traveling or caught up in an emergency, settling your electricity bill online is now quicker and easier.
Stick till the end, and we will walk you through a step-by-step procedure to solve this problem of checking and paying your electricity bill online in just a few minutes.
How to check HESCO bill online?
HESCO provides some time-saving techniques from which the HESCO users can choose the most suitable one for their situations, whether it’s checking HESCO Bill online or using the HESCO App.
1. How to Check HESCO Bill Online by Reference Number?
HESCO users can use the 14-digit unique reference number to check and download their HESCO bill online.
Continue reading to find the simplest procedure to check your HESCO bill online using the web service of HESCO.
Step 1: Go to the HESCO website.
Step 2: Select ‘Reference Number’ from the given options.
Step 3: Enter your 14-digit reference number.
Step 4: Click the “search” button.
Step 5: Wait for a few seconds; your HESCO bill will be shown on the screen.
2. How to Check HESCO Bill Online by Consumer ID?
If you couldn’t locate the reference number on your previous HESCO bill or if you have misplaced it, then don’t worry; you can use a 10-digit consumer ID to check your HESCO bill online.
Here’s how you can check:
Step 1: Visit the web portal of HESCO.
Step 2: Select ‘Consumer ID’ from the given options.
Step 3: Enter your 10-digit consumer ID.
Step 4: Press the “search” button.
Step 4: Wait for the HESCO webpage to load your information, which will be displayed on your device’s screen.
3. How to Check HESCO Bill Online by HESCO App?
Did you know that you can now check your HESCO bill using the HESCO official app? Yes, with these easy steps, you can do so in just a couple of minutes.
Step 1: First, download the HESCO app on your smartphone.
Step 2: Once Installed, activate it.
Step 3: On the first page, press the ‘create account’ option.
Step 4: Provide the following information, including:
- Your Name
- Email ID
- Mobile No
- Reference No
- CNIC No
Step 5: Now set a password.
Step 6: Retype the password for confirmation.
Step 7: Press the “Register” button.
Step 8: Once registered, use your CNIC number and password to log in to the app.
Step 9: Click on “Duplicate Bill” from the list of options on the homepage.
Step 10: Enter your 14-digit reference number.
Step 11: Press the ‘Get Duplicate Bill’ button.
Step 12: Your HESCO bill will be displayed on your device’s screen.
HESCO Bill Online Free Download and Print:
Once you have viewed your bill, you can download and print it out if you wish to pay the payment by visiting the bank.
After checking your HESCO bill online, press the given “print/download’ button. Your HESCO bill will get saved as a PDF on your device, which you can print out by locating the nearest printing shop.
How to Pay Your HESCO Bill Online?
After getting information on how to check the HESCO bill online, people wish to find ways to pay it.
So, for the convenience of its consumers, HESCO provides many online payment options to its users. Find and select the best suitable one and clear your HESCO bill today to get saved from late fee fines.
1. Bill Payment of HESCO by Mobile Banking Apps:
Since the majority of people in Pakistan use the facility of mobile banking apps, one can use different mobile banking apps to pay their HESCO bill hassle-free.
(a). How to Pay HESCO Bill Online by EasyPaisa?
Discover the simple steps to pay your HESCO bill instantly using the EasyPaisa app.
Step 1: Open your Easypaisa app.
Step 2: Sign up in the EasyPaisa app using your CNIC and phone number.
Step 3: Verify your account using a code (which will be sent via SMS).
Step 4: Lastly, create a 5-digit PIN.
Step 5: Your account will be registered.
Step 6: On the home screen, press on the “Bill payment” option.
Step 7: Then select “Electricity.”.
Step 8: Select HESCO from the list of options of electricity providers.
Step 9: Now insert your 14-digit reference number.
Step 10: Enter your bill payment in the required area and click on the “Pay” button.
Step 11: Wait for the transaction to be made, and your HESCO bill will be paid online.
(b). How to Pay HESCO Bill Online by JazzCash?
Learn how to settle your HESCO bill quickly with the JazzCash app.
Step 1: First of all, Open your JazzCash app.
Step 2: Then log in to your account
Step 3: Now click on “Pay bill.”
Step 4: Afterwards, click on “electricity bill.”
Step 5: Now select HESCO from the given options.
Step 6: Enter 14-digit reference number in the required area
Step 7: Lastly, enter your bill payment and click ‘Pay’ to complete the transaction.
2. Bill Payment of HESCO by ATM:
Find out how to pay your HESCO bill conveniently through an ATM.
Step 1: Locate the nearest ATM machine.
Step 2: Insert your debit/credit card in the ATM machine.
Step 3: Enter your card PIN code.
Step 4: Once verified, select ‘other transactions’.
Step 5: Then select ‘Payment/Donations’
Step 6: Select ‘HESCO’ from the list of companies.
Step 7: Enter your reference number or consumer ID (whichever is required).
Step 8: Insert the bill payment you have to pay.
Step 9: Lastly, continue with the transaction and collect the receipt.
3. Bill Payment of HESCO by Banking Channels:
In addition to mobile banking and ATMs, you can also head to your nearest bank branch to make payments directly at the counter. Many banks provide dedicated kiosks or online portals on their official websites, enabling you to pay your bill securely.
These options are designed to offer flexibility, ensuring you can select the most convenient method for paying your HESCO bill effortlessly.
How to Get a New Connection or Transfer Procedure of HESCO?
If you wish to have a new connection procedure of HESCO but are not aware of the procedure, then follow the given procedure below:
Step 1: Go to the HESCO website.
Step 2: Click on the e-services.
Step 3: Then press the Electricity new connection system option
Step 4: Select “English” from the given options in the header.
Step 5: From the given option on the left side of the page, click on the “Print form” option.
Step 6: Choose “New connection” and select “HESCO” from the list of given options.
Step 7: Add CNIC number
Step 8: Lastly, click on the “submit” button and download the form.
Step 9: Once downloaded, Print it out and fill out the application form by entering the required information.
Step 10: Attach the required file with the application, which includes the following:
- Your credentials include your CNIC, your name, your father or mother’s name, your current address and contact number, etc.
- CNIC copy of the applicant
- Proof of ownership
- Copies of the CNIC of two witnesses.
- Copy of Concerned tariff duty
Step 11: Once the documents are attached, send them to the concerned office.
Step 12: After the verification of the documents, a demand notice charge will be delivered to you.
Step 13: Make the transaction to the designated bank.
Step 14: Send the copy to the concerned office.
Step 15: Your HESCO bill connection will be installed after the verification of the demand notice charges.
How to Change Your Name on HESCO Bill?
To update your name on a HESCO bill, follow these steps:
Step 1: Visit a HESCO Customer Service Center with the necessary documents, including:
- Property ownership or rental agreement.
- Copy of your CNIC.
- Current HESCO bill.
Step 2: Request and complete the name change form.
Step 3: Then attach the required documents and pay any applicable charges.
Step 4: Check with HESCO to confirm the name change has been processed.
All You Need to Know About HESCO:
HESCO stands for Hyderabad Electric Supply Company. It was incorporated on 23 March 1998. The head branch is located in Peshawar, and it serves more than 2.6 million consumers.
What is the Objective of HESCO?
The main aim and objective of HESCO is to ensure a smooth and consistent flow/ supply of Electricity within the geographical boundaries (Province of Sindh except for Karachi) with the best possible customer services.
Important Bill Information of HESCO:
Som of the important factors included in one’s HESCO bill are as follows:
1. What is a HESCO Reference Number and how can I find my it in my Duplicate HESCO Online Bill?
A reference number is a unique 14-digit number that HESCO provides to each of its consumers.
HESCO reference number is located at the top left bottom section of your HESCO bill. This number is mandatory, as one cannot check his or her HESCO bill without it.
2. What is HESCO Consumer ID?
As its name implies, consumer I.D. is a type of I.D. number provided to each HESCO consumer.
Consumer ID is 10 digits long and located on the upside of your reference number in your bill.
Taxes in HESCO Bill:
Following are the common taxes that you will usually see in the HESCO bill:
|
Taxes |
Description |
Amount included in HESCO bill |
|
FPA (Fuel Price Adjustment) |
Applies to fuel pricing fluctuations for power generation from crude oil by rental power companies. |
Added only during price fluctuations. |
|
T.R. Surcharge (Tariff Rationalization) |
Difference between NEPRA and GOP tariffs; either subsidized by GOP or charged by the Distribution Company. |
Varies based on tariff difference. |
|
F.C. Surcharge (Financing Cost) |
A fixed charge of 43 paise per unit for debt collection and servicing power holding companies. |
43 paise per unit. |
|
Deferred Amount |
Optional amount that can be paid in the current or future bill without late charges. |
Amount varies; may be included in installments or full in the next bill. |
|
QTR Tariff Adj / DMC |
Quarterly tariff adjustment applied every three months. |
Varies as per the quarterly adjustment calculation. |
What Areas are Covered under HESCO?
The units covered by HESCO are divided into four circles. These four circles consist of the areas that come under HESCO authority. These circles include Hyderabad, Laar, Nawabshah, and Mirpurkhas.
|
Circle |
Divisions |
Sub Divisions |
|
Hyderabad |
04 |
16 |
|
Laar |
05 |
19 |
|
Nawabshah |
03 |
21 |
|
Mirpurkhas |
03 |
13 |
What are the Peak Hours of HESCO?
HESCO recommends that its consumers minimize their consumption of Electricity during some hours throughout the day in order to lessen their HESCO monthly bill amount. These hours are:
|
From April to October, 6:30 PM to 10:30 PM |
|
From November to March, 6 PM to 10 PM |
Consumer Safety Tips for Saving Electricity and Reducing Your HESCO Bill:
HESCO provides some safety measures and tips that everyone should utilize if they wish to minimize their HESCO Bill and for their safety.
- Never use Damaged wires; either replace them or repair them.
- Turn off lights, fans, or any electric device when not in use.
- Minimize the use of Electricity during peak hours.
- Remove the charges once mobiles are fully charged.
- Don’t use extension leads or wires in wet areas.
- Never touch the wires with wet hands.
- Make sure to keep the electric cords out of toddlers’ and kids’ hands.
- Limit the use of Air conditioners during summer.
Install TOU/TOD Meter:
A Time of Use (TOU) or Time of Day (TOD) meter is a useful tool for managing electricity costs, as it charges varying rates depending on whether it’s peak or off-peak hours.
By installing this meter, you can monitor your energy consumption and make the most of lower-rate periods, ultimately reducing your electricity bills.
HESCO Management Information System:
The HESCO Management Information System (MIS) is an intuitive platform aimed at simplifying services such as employee management, customer relations, and online billing.
Its main objective is to enhance transparency and efficiency in HESCO’s operations. By implementing this system, HESCO is able to provide better management and higher service quality for both its customers and employees.
HESCO Customer Complaint Management System:
The Ministry of Energy has introduced the Customer Complaint Management System (CCMS), an online platform available 24/7 for customers to submit complaints, monitor their progress, and view feeder information, including load-shedding schedules.
Register & Track Complaints:
To file a complaint and track its status, follow these steps:
Step 1: Visit the CCMS website.
Step 2: Click on “Register Complaint.”
Step 3: Verify your registration using your mobile number or 14-digit reference number.
Step 4: Enter your complaint details in the required section.
Step 5: Click the “Register Complaint” button.
Important Note: To track the progress, go to the tracking option in the navigation bar.
Complaints are usually acknowledged within 24 hours, and resolutions take about 14 days.
How to Check HESCO Load Shedding Schedule:
To stay updated on load-shedding in your area, follow these steps:
- Visit the CCMS website.
- Select your area feeder details.
- Enter your 14-digit reference number (found on your HESCO bill) and click “Search.”
- View the load-shedding schedule by checking the ‘OFF’ feeder timing.
You can also search by using your city, feeder, and grid station.
HESCO Helpline & Customer Support:
HESCO provides multiple helplines and channels to assist with electricity-related issues. Here’s how you can reach out for help:
HESCO Contact Number:
- HESCO Helpline Number: Contact: 03372192751-53
- Call 118 or send an SMS to 8118 for immediate support.
HESCO Head Office
- Address: WAPDA Complex, Hussain Abad, Hyderabad, Sindh.
- Phone: 022-9260161
- Email: dmprhescohyd@gmail.com or support@hesco.com
Frequently Asked Questions
How do I download the HESCO E-bill?
After following the procedure for the “HESCO bill online check,” click on the “view bill” button and download the bill by clicking the “download” option.
Can I check the HESCO e-bill without the reference number?
No, you can check the HESCO E-bill by entering the 14-digit reference number or the 10-digit consumer I.D.
How can I change the name on my bill?
Yes, it is possible to change your name on the HESCO bill; the procedure is the same as obtaining a new HESCO connection, as described in the article above.
What is the HESCO detection bill?
The ‘Detection Bill’ detects illegal energy consumption and electricity theft due to the slowness of the electricity meter.
Can I check old bills online?
No, this feature is currently unavailable, but you can visit the HESCO headquarters for this query.
Conclusion
In every human being’s life, some important and mandatory things remain associated with them. Paying your electricity bill is also one of them. Every traveler wants to travel free of stress no matter where they reach. Hence, this problem has been solved by the HESCO Bill online Checking and payment methods, which also save one’s time. While HESCO provides methods of checking and making bill payments, it also provides some safety tips and tricks for the safety of its consumers. Every HESCO user should implement them in their day-to-day life in order to keep themselves safe and free of any harm.
Additionally, one can minimize their bill by following these essential steps. If you also want to check your HESCO bill online in a few minutes, then check out our Article HESCO bill Online, which includes all the completed and authentic details. With Check it now, it has become easier to stay informed on Updated news.
