FFBR Suspends QR Code Login Requirement for IRIS System After Complaint
The Federal Board of Revenue (FBR) has suspended its recently introduced QR code login requirement for the IRIS tax filing system. The decision comes after a formal complaint to the Federal Tax Ombudsman (FTO) highlighted difficulties faced by taxpayers when logging in through the QR code method.
Key Points
- Complaint resolution – The FBR informed the FTO Regional Secretariat in Peshawar that it has suspended the requirement to log in to the IRIS system using a QR code.
- User difficulties – Taxpayers reported problems with the QR code login process, prompting them to file a complaint. A tax expert told media outlets that the QR code requirement hindered easy access to the system.
- IRIS access – Following the suspension, users can continue to log in with their existing credentials without needing a QR code. The FBR noted that the complaint appears to be resolved.
Background
IRIS is the FBR’s online portal for income tax return filing. Earlier this year, the board introduced a QR code login method to improve security and limit unauthorised access. However, many taxpayers, particularly those without smartphones or facing connectivity issues, found it difficult to use the QR code. After receiving complaints, the FBR acknowledged the challenges and has now suspended the requirement.
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The Federal Board of Revenue (FBR) has suspended its recently introduced QR code login requirement for the IRIS tax filing system. The decision comes after a formal complaint to the Federal Tax Ombudsman (FTO) highlighted difficulties faced by taxpayers when logging in through the QR code method.
Key Points
- Complaint resolution – The FBR informed the FTO Regional Secretariat in Peshawar that it has suspended the requirement to log in to the IRIS system using a QR code.
- User difficulties – Taxpayers reported problems with the QR code login process, prompting them to file a complaint. A tax expert told media outlets that the QR code requirement hindered easy access to the system.
- IRIS access – Following the suspension, users can continue to log in with their existing credentials without needing a QR code. The FBR noted that the complaint appears to be resolved.
Background
IRIS is the FBR’s online portal for income tax return filing. Earlier this year, the board introduced a QR code login method to improve security and limit unauthorised access. However, many taxpayers, particularly those without smartphones or facing connectivity issues, found it difficult to use the QR code. After receiving complaints, the FBR acknowledged the challenges and has now suspended the requirement.