Pakistan’s National Database and Registration Authority (NADRA) has rolled out a major update to its Pak‑ID mobile application, bringing several new features aimed at making identity services faster and more user‑friendly.
Quick Summary
- Real‑time tracking: Users can now monitor the status of their national identity card (NIC), child registration certificate (CRC) or family registration certificate (FRC) applications in real time.
- Facial biometric verification: The app now captures facial biometrics at the start of the application process to improve security and speed up verification.
- View family records: Citizens can view records of their family members without needing an additional biometric verification.
- Appointment booking: The update allows users to book appointments at NADRA centers directly through the app.
- Online fee payment: An earlier upgrade added an online fee‑payment system, enabling both local and overseas Pakistanis to pay for ID services through the app.
Details
NADRA announced that the updated Pak‑ID mobile application offers a new user interface and additional functionalities. Applicants no longer need to visit NADRA offices repeatedly or wait in long queues: with real‑time status updates on application progress, they can monitor each step from submission to card printing.
One of the most significant enhancements is facial biometric verification performed at the start of the process, replacing the need for fingerprints. NADRA says this will improve accuracy and reduce delays.
Another practical addition is the ability to view family member records within the app. This feature helps households manage documents without logging in with separate biometric verifications.
The app’s appointment‑booking tool allows users to schedule visits to nearby NADRA centers for services such as ID card renewal or modification. It also lets customers pay application fees digitally, thanks to an integrated online fee‑payment system.
These upgrades are part of NADRA’s broader plan to digitize public services, making national identity management more efficient for millions of Pakistanis.
