How to Check KWSB Duplicate Bill

KWSB Duplicate Bill

Are you frustrated with delayed water bills? Don’t worry, you are not alone. A majority of Karachi residents have experienced delays in their KWSB bill. This has raised concerns about late fee fines and timely payments. This growing issue is causing stress and confusion in many.

But now there is an easy solution. You can check or download your KWSB duplicate bill online. By using hassle-free methods, including KWSB online bill access via the KWSB web portal, you can also check your KWSB duplicate bill through the KWSB app. So, say goodbye to delays in bills and use the given step-by-step guidelines to access your KWSB online bill.

A comprehensive guide to know your KWSB Bill Information

Many people struggle to follow the instructions because they lack information on some important factors that are important while checking your KWSB bill online. So, before jumping on checking your bill, it’s crucial to learn about some of the essential factors of the KWSB bill, which won’t only help you out during the process but also save you from issues while checking your KWSB bill online and wasting time.

PEOPLE ALSO CHECK ABOUT

● Consumer number or reference number

The consumer number is also known by the name reference number, a unique number on a KWSB bill. Each KWSB user is given this unique ID,  which works as an identifier.

What is a Consumer Number on a KWSB Duplicate Bill?

The consumer number is an 11-digit number that is used to track your KWSB account. You will need it to access your KWSB online bill as well as to make payments.

● Billing Period

As its name implies, the billing period specifies a period of the KWSB bill, which is located on the upper right side of the KWSB bill. This period covers a month.

● Water Consumption

The water that a KWSB user has consumed in the specific period is also shown on the bill, based on which all the billing calculation is done. Water consumption is measured in cubic meters (m³).

● Breakdown of Charges

This is a detailed section where all the calculations are showcased on the KWSB bill, including water usage, sanitation fees, and applicable taxes.

● Due Date

This is the date on which each KWSB user has to clear their KWSB bill payment. On the extension of the due date, a late bill fine is implied on the bill.

How to check the KWSB Duplicate Bill online

Checking your KWSB duplicate bill online method allows KWSB users to not only check the KWSB bill online but also provides the availability to download the bill. Here’s how you can check your KWSB duplicate bill online using this guide.

Step-by-step guide to the KWSB online bill:

Want a quick, easy way to access your KWSB bill? Our step-by-step guide to the KWSB online bill process shows you how to view, download, and pay your bill in minutes. Say goodbye to delays and stay on top of your water bills effortlessly with this guide.

Step 1: First, visit the KWSB web portal.

KWSB Web Portal

Step 2: Scroll down the page and find the 5 customer service options.

KWSB Customer Service

Step 3: Pres ‘Duplicate Bill and E-payments’.

KWSB Customer Service 2

Step 4: Select the ‘Billing’ option.

Step 5: Add consumer ID in the required area.

KWSB Customer Service 3

Step 6: Press ‘the submit’ button.

Step 7: Wait for the page to load.

Step 6: Your KWSB bill will be displayed on your device’s screen.

Note:

  • Make sure you enter the correct information about your KWSB bill.
  • You can find the consumer ID or reference number on any of your previous KWSB bills.
  • The KWSB website usually takes time to load, so stay patient after entering your billing information in it.
  • Internet or network connectivity is required to check your KWSB duplicate bill online.

KWSB duplicate bill download:

You can now easily download your KWSB bill through the official website. Just log in, and you’re led to the site, to the billing section, by just entering your account details. You can view, download, or print a duplicate bill any time you need here. This service is quick and hassle-free, whether you have misplaced the original or need a copy in your records.

How do I download or obtain a duplicate water bill?

The KWSB e-portal also provides its users with the availability to download or print out the KWSB bill using the web portal. On the web portal of KWSB, once you have checked the KWSB duplicate bill online, then you can download it

How can I get a water connection in Karachi?

If you have recently shifted to Karachi city and prefer to get a water connection, then you can become a KWSB user by following this instruction.  To apply for a water connection, one has to complete the KWSB application form and submit the property documents. Take these documents to the KWSB revenue office and cash a challan from the KWSB office with the required fee for it. You can pay by using the provided challan from the KWSB office at 9th Mile, Karsaz.

KWSB Customer Service

Where to Pay Your KWSB Bill:

You can pay your KWSB bill, definitely at many branches of the banks using their ATMs. Some affiliates and some standard banks where you can clear out your payment are Habib Bank, United Bank, Allied Bank, MCB Bank, National Bank, etc. In addition to this, Many other options help KWSB users to clear their payment; these include mobile banking apps, third-party portals,

KWSB duplicate online bill payment using different methods:

Now you can use multiple options to pay your KWSB bill using a multiple payment approach, which allows its users to clear the KWSB bill payment without any hassle and without wasting any time physically visiting the banks and standing in the lines to clear out the payment and via the KWSB online billing option.

Here are some simple and convenient ways to pay your KWSB water bill online:

Method 1: How to pay your KWSB bill online:

KWSB bill web portal

Step 1: Go to the official website of the KWSB.

Step 2: Click on the ‘Duplicate bill or e-payment’ option.

Step 3: Select the ‘e-payment’ option.

KWSB Customer Service 2

Step 4: Add your consumer ID.

KWSB E-Payment

Step 5: Select payment option and hit submit button.

Step 6: Clear the instructions to make a transaction.

Step 7: Your KWSB bill payment will be made

Method 2: Through bank online portals

Most of the banks in Pakistan have included bill payment in their internet banking facilities available.

Step 1: Go to the online banking service of your bank.

Step 2: Go to the bill payment option and choose KWSB as the company to whom the payment is being made.

Step 3: Fill in the billing information and make the payment. This is the amount that will be debited from your account.

Method 3: Via Mobile Banking Apps

In case you use a mobile banking app, you will have an option to pay KWSB bills through the app.

Step 1: Now open your mobile and go to your bank app.

Step 2: Then select the option “payment and bills.”.

Step 3: After that, choose the option “water” from the given options.

Step 4: then select “KWSB.”.

Step 5: Enter your billing information, and after that, pay the amount and get registered.

Method 4: Payments on third-party payment platforms

One can easily process KWSB bill payments via some digital wallet or third-party payment techniques like EasyPaisa or JazzCash. With third-party payment platforms, all you need is to go to the app or website with the following instructions.

Step 1: Log into the third-party platform (Easypaisa or Jazzcash) or by using the web portal of the third-party platform.

Step 2: Afterward, fill in your billing information. Choose KWSB from the billing options.

Step 3: Enter the required billing information and complete the process by clearing out your KWSB bill payment.

Method 5: Paying at ATM Machines

ATM is also another method in which you can make your bill payment if it’s supported billing payments.

Step 1: Visit the nearest ATM of a bank.

Step 2: Enter your debit or credit card in it.

Step 3: then select the bill payment option from the given options and select KWSB as a biller.

Step 4: Lastly, enter the required billing details, such as consumer ID, etc., and complete the transaction.

KWSB complaint:

Similar to delays in your KWSB bill, the majority of people face some issues with their KWSB bill on a daily basis; therefore, to save time and money from visiting the nearest KWSB offices, the KWSB online complaint option was introduced. Any KWSB user can submit or track their KWSB complaint using the KWSB online portal. Here’s how you can save your time by filing an online complaint using these guidelines.

Step-by-step guide on KWSB complaint using an online portal:

Step 1: Visit the KWSB online portal.

Step 2: Select the “Customer Service” option.

Step 3: Locate and select the complaint option.

Step 4: Press the “add complaint” button.

Customer complaint KWSB

Step 5: Fill in the given form using the following information:

  • Consumer number on KWSB bill
  • Applicant (your) name
  • Applicant (your) phone number
  • Applicant (your) email
  • Select your town from the given option.
  • Select the Mohalla
  • Applicant (your) address
  • Applicant person nearest landmark
  • Select complaint type
  • Select Grievance
  • Add the description of your complaint in the required box
  • Add picture by clicking on the “Choose file” option
Customer complaint KWSB 2

Step 6: Click the “Submit” button.

Step 7: Your KWSB complaint will be submitted.

Note: Internet or network connectivity is required using this method.

All about Karachi Water and Sewerage Bill (KWSB)

As its name implies, Karachi Water and Sewerage Bill (KWSB) is a company/board that was to provide the city of Karachi with the provision of water. Karachi Water and Sewerage Bill (KWSB) plays a crucial role in providing essential water to the urban and rural areas of Karachi. Karachi Water and Sewerage Bill (KWSB) was established in 1957 to provide a solution for growing urban water needs. KWSB Board ensures a water supply and distribution network for the city of Karachi.

History of KWSB:

The Karachi Water and Sewerage Bill (KWSB) was established in 1973 for the distribution of water supply. This board was followed by the Karachi Development Authority (KDA). Karachi Water’s history has evolved over the years through various agencies. It was initially managed by the Karachi Water Board in 1953. In 1981, the Karachi Water Management Board (KWMB) was brought up, but this board lacked its revenue base. As a result of unifying services, the Karachi Water and Sewerage Bill (KWSB) was created in 1983.

Karachi Water and Sewerage Bill (KWSB) operations and services:

Karachi Water and Sewerage Bill (KWSB) is responsible for the provision and distribution of water supply to residents, industries, and businesses. KWSB operates several treatment plants across Karachi. KWSB provides purified water by using methods of filtration, chlorination, and sedimentation from the rivers, reservoirs, and underground aquifers.

What is the purpose of the Karachi Water and Sewerage Board (KWSB)?

The primary water and sewerage organization in Karachi is the Karachi Water and Sewerage Board, abbreviated as KWSB. Its major objective is to guarantee adequate and safe water availability for domestic, commercial, and industrial uses, as well as proper management of water collected from jobs in the form of sewage. KWSB also aims at sanitation, the addition of new facilities, public health, and water supply, and tariffs for the proper supply of water to the ever-growing population of the city.

Karachi Water and Sewerage Board Area of Distribution:

The Karachi Water and Sewerage Board provides its services across Sindh, and the areas are included as follows:

Karachi

Sukkar

Hyderabad

Larkana

Kashmore

Nawabshah

Ghotki

Matiari

Umerkot

Jamshoro

Sujawal

Sanghar

Tando Allahyar

Badin

Shaheed Benazirabad

Mirpur Khas

Tando Adam

Shikarpur

Jacobabad

Dadu

Khairpur

Thatta

Nawabshah

Mirpur Khas

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Are you facing issues with the payment or checking method?

In case you have some questions or if you have issues with the KWSB bill or payment, below are options to contact. To report a billing discrepancy, the customer can do so by a few methods, including:

  1. KWSB’s online forum
  2. By contacting KWSB on the phone number, which is 021-99245138-43
  3. By visiting any customer service center to request a duplicate bill.


In case of emergency water requirements, you can get in touch with KWSB to avail of water tanker service. Moreover, one can also directly contact KWSB at phone number 021-99230317 or through its email ID, info@kwsb.gos.pk.

Frequently Asked Questions

Can I get information on how to download my KWSB duplicate bill?

Using the internet to balance check the bill on the KWSB portal, the user can then click download on the icon available. This feature makes it easy to print or save the bill details for future use.

What information do I need to use in checking my KWSB bill?

You will require a consumer number, or reference number, which is found on the upper left quadrant of any past KWSB bill as well as other billing information.

Where can I pay my KWSB bill?

The consumers can pay the KWSB bill at the bank branches, ATMs through UBL mobile banks, additional services of mobile application of any bank, online banking any banking site or channel, and third-party mobile wallet payment applications such as Easypaisa or JazzCash.

What are the steps to be followed to avail of a new water connection in Karachi?

Interested applicants in obtaining a new water connection should go to the KWSB revenue office with such documents as property deeds. Finally, fill out the application form, and end up making the necessary fee through the challan mentioned in the submission of the documents.

Is the KWSB online portal accessible all the time?

Though the KWSB portal is open, very rare cases may occur when the server is undergoing maintenance and thus inaccessible for a while. Where that is the case, then, you can always revisit the site once the particular service is back online.

Can I pay my KWSB bill online?

Yes, the residents of Karachi can pay their KWSB bill using the detailed guide of the online method of KWSB bill.

What are the contact details and opening hours of the KWSB head office?

In case you would be required to contact KWSB, select any means of communication using the KWSB details mentioned in the guide.

What is the estimated time for the new KWSB connection?

Installation of a new KWSB connection usually varies from a couple of days to a week. The verification process during the installation process takes up the most of the time.

Conclusion

Being on the receiving end of your Karachi Water and Sewerage Bill (KWSB) doesn’t have to be a stressful event, especially when one has to wait for weeks to receive the bill. With the help of online services, you are free to check, download, and also pay the duplicate bill of KWSB with the help of a few clicks only. When the consumer number and billing period are well known, the whole process of autopayment becomes even easier. There are many easily accessible methods of paying your bill through mobile banking and third-party sites, among others, to guarantee that the attempt to clear the bill does not call for a visit to the bank. This KWSB’s latest service allows you to stay informed on your bill without much effort.

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